Privacy Policy
Last updated: February 18, 2026
1. Introduction
Vlynq ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform for connecting clients with videographers for custom footage requests and content library purchases.
2. Information We Collect
Personal Information
- Name and email address
- Payment information processed through Razorpay and Payoneer
- Profile information including showcase reels and social links
- Location data for job matching
- Communication data through our messaging system
Usage Information
- Job postings and applications
- Content library uploads and purchases
- Transaction history
- Device and browser information
3. How We Use Your Information
- To facilitate connections between clients and videographers
- To process payments and distribute earnings (80% for custom requests, 60% for library content)
- To provide cloud storage services (10GB free, with paid upgrades)
- To send important updates about your jobs, purchases, and account
- To improve our services and user experience
- To comply with legal obligations
4. Information Sharing
We share your information with:
- Other users as necessary to facilitate job completion (e.g., contact details between client and videographer)
- Payment processors (Razorpay for payments, Payoneer for payouts)
- Cloud storage providers (Cloudflare R2)
- Service providers who assist in platform operations
- Legal authorities when required by law
5. Data Storage and Security
Your data is stored securely using Supabase for database management and Cloudflare R2 for video storage. We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your data (subject to legal obligations)
- Opt-out of marketing communications
- Export your data
7. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie settings through your browser preferences.
8. Third-Party Links
Our platform may contain links to third-party websites (e.g., social media links in videographer profiles). We are not responsible for the privacy practices of these external sites.
9. Children's Privacy
Our services are not intended for users under 18 years of age. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: hiremylens.official@gmail.com
12. Jurisdiction
Vlynq is registered in India. By using our platform, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy and applicable Indian laws.